Privacy Policy

At Southern Pages Booksellers, protecting your privacy is a priority. This privacy policy explains how we collect, use, and safeguard your personal information when you interact with our online platform and in-store services.

Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Make purchases online or in-store, including new, used, and rare books, stationery, and gifts;
• Register for author signings, events, or reading groups;
• Subscribe to newsletters or marketing communications;
• Contact us for customer support or inquiries.

This information may include your name, postal address, email address, phone number, payment details, and purchase history.

How We Use Your Information

Your personal information is used to:

• Process and fulfill your orders;
• Notify you about upcoming events, promotions, or changes to our services;
• Respond to your inquiries and provide customer support;
• Improve our services and tailor your experience;
• Comply with legal obligations and prevent fraud.

Legal Basis for Processing

We process your personal data under the following lawful bases:

• Consent: when you sign up for newsletters or events;
• Performance of a contract: in fulfilling your orders and agreements;
• Legal obligations: complying with applicable laws and regulations;
• Legitimate interests: for fraud prevention and improving our services, balanced against your rights.

Data Sharing and Disclosure

We do not sell your personal information. However, we may share it with trusted third parties to:

• Process payments and deliveries;
• Facilitate event management and reading groups;
• Comply with legal requests or protect our rights.

All partners are required to handle your data securely and only for the purposes outlined.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. Our staff are trained to handle your information securely.

Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Under applicable privacy laws, including the GDPR, you have the right to:

• Access and obtain a copy of your personal data;
• Request correction of inaccurate or incomplete data;
• Request deletion of your data when no longer necessary;
• Object to or restrict processing based on legitimate interest;
• Withdraw consent at any time, without affecting prior processing;
• Receive your data in a portable format;
• Lodge a complaint with an appropriate privacy authority if you believe your rights have been infringed.

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance your browsing experience, personalize content, and analyze use. You can manage cookie preferences through your browser settings.

International Transfers

Your information may be transferred to and processed in countries outside Australia, where our partners or service providers operate. We ensure such transfers comply with applicable data protection laws and safeguard your personal data.

Contact Information

If you have any questions or wish to exercise your privacy rights, please contact us at:

Phone: 03 9876 5432

Changes to this Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or services. The updated policy will be posted on our online platform with a revised effective date.

Thank you for trusting Southern Pages Booksellers with your personal information.